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Technical Customer Support Engineer for GOV Aircraft/GBTS

HELP

Pilatus Aircraft Ltd

Beschreibung: Technical Customer Support Engineer for GOV Aircraft/GBTS
Stadt: Stans, Schweiz
Firma: Pilatus Aircraft Ltd - Firma bewerten
Datum: 2025-12-15
Beschäftigung: bis 100%
Salär: zu verhandeln CHF - 40 Std/Woche
Arbeitsort: Schweiz
BEWERBEN

Tasks: Technical Customer Support Engineer for GOV Aircraft/GBTS

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

Your Tasks
  • Serve as the primary technical point of contact for Government customers
  • Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standards
  • Coordinate on-site support with Pilatus customers and maintenance organizations
  • Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safety
  • Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement
  • Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions
  • With this you convince us
  • Strong technical background with previous experience in technical customer support roles within the aviation industry
  • Excellent customer service and interpersonal skills
  • Strong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
  • Experience with Aircraft/GBTS systems represents an advantage
  • Fluency in English (B2) both spoken and written, additional languages are advantageous
  • Willingness to travel internationally
  • What we offer
  • A committed, international team and unique projects
  • Flexible working hours and individual pension solutions
  • Support for training and opportunities for personal and professional development
  • Discounted meals in our staff restaurant and various discounts for employees
  • Team events at which we celebrate our successes together
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