IT Support Specialist (w/m/d) - Hybrid - Remote

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Luware AG

Beschreibung:	IT Support Specialist (w/m/d) - Hybrid - Remote
Stadt:	Zürich, Schweiz
Firma:	Luware AG - Firma bewerten
Datum:	2023-09-27
Beschäftigung:	bis 100%
Salär:	zu verhandeln CHF - 40 Std/Woche
Arbeitsort:	Schweiz

BEWERBEN

Tasks: IT Support Specialist (w/m/d) - Hybrid - Remote

Salary 80'000 - 110'000 CHF per year

Requirements:

- Your skills:

Bachelor degree in computer science engineering or equivalent experience
Proficient in Microsoft technologies: Windows OS, Microsoft 365 suite (Teams, SharePoint, OneDrive), Azure services, Intune
Strong problem-solving skills
Excellent communication for effective user interaction and cross-team collaboration
Familiarity with ITIL framework and Microsoft-centric best practices
Knowledge of Microsoft Azure's infrastructure, services, and management tools
Strong grasp of cybersecurity best practices within Microsoft
Proficient in managing cloud applications and third-party SaaS integration
Skill in optimizing license usage and subscriptions for Microsoft and third-party tools
Project management ability for coordinated changes within the IT infrastructure
Strong teamwork and collaboration skills
Fluent communication skills in English, Swiss German/German at native level- absolutely needed

Responsibilities:

- We are actually looking for as soon as possible for a experienced talent for our Headquarter in Zürich to ensure the smooth operation of our service for our corporate and enterprise customers around the world. Your responsibility is to implement IT solutions to make our company business processes more efficient and reliable. The problem-solving skills and the attention to details you bring, will allow you to simplify and automate the daily challenges.

Your responsibilities:

Provide timely and effective technical assistance to employees regarding hardware, software, and network-related issues
Diagnose and resolve hardware, software, and network issues efficiently to minimize downtime
Maintain and manage office IT infrastructure, including printers, networking equipment, and peripherals
Implement changes to IT systems and infrastructure while minimizing disruptions to workflow
Collaborate with IT management to contribute insights and recommendations for improving IT systems, processes, and overall strategy
Monitor and manage IT support tickets, prioritizing and resolving issues based on urgency and impact
Maintain an accurate inventory of hardware and software assets, including tracking their lifecycle from procurement to disposal
Monitor software licenses and subscriptions, ensuring compliance and avoiding any potential legal or financial risks
Provide support for cloud-based applications and services, assisting users with issues related to access, functionality, and integration

You can expect an extremely collegial, international environment and a fresh, dynamic, open corporate culture, let the Luware spirit convince you!

Do you feel addressed? Then send us your spontaneous application at .

We are looking forward to getting to know you!

Technologies:

- Cloud
- Azure
- MS Teams

More:

A Bit About Us

Since our foundation in 2010, our goal has been to empower organizations to communicate more effectively. We offer calling, contact center, and recording solutions that transform Microsoft Teams into a customer experience hub and help organizations to create value in every customer interaction. We are a young and international team spread out across Switzerland, Germany, the United Kingdom, Poland, and the USA. Because of this, we often rely on Teams to keep in touch but we make sure to come together when we can. We enjoy meeting up for after-work drinks and activities.