Customer Service Director at Orange Communications

Lead a Client-Focused Service Management Team and Ensure Exceptional Client Experience

Beschreibung:	Customer Service Director at Orange Communications
Stadt:	Zürich, Schweiz
Firma:	Orange Communications AG - Firma bewerten
Datum:	2024-06-15
Beschäftigung:	bis 100%
Salär:	zu verhandeln CHF - 40 Std/Woche
Arbeitsort:	Schweiz

Tasks: Customer Service Director at Orange Communications

A client-focused, team-oriented, and analytical Customer Service Director is pivotal in overseeing and managing the overall client experience. The primary goal is to ensure that every client receives high-quality service and support while their specific needs and expectations are addressed. As the leader of a virtual Client Service Management team, the director must have a clear understanding of the client environment. This involves fostering team collaboration and ensuring a comprehensible end-to-end business outcome. This role is essential in helping the organization successfully deliver optimal solutions to its clients. Experience in managing client relationships and delivering strategic service enhancements is highly valued. If you are motivated by exceeding client expectations and leading a team towards success, this role is the perfect fit for you.

044 447 97 97