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Senior IT Support Specialist - Helvetica Partners Sarl - HELP

Senior IT Support Specialist

We are currently looking on behalf of one of our important clients for a Senior IT Support Specialist. This role is permanent position based in Zürich Canton.

Your Role:

  • Promote the concept of service through regular clients visits in order to solve problems on site and to pick up the needs of the businesses.
  • Take responsibility for coordination with suppliers & relevant stakeholders & of visits, installations & on-site tests.
  • Manage the IT inventory CMDB, assets & license.
  • Provide regular training in the area of technical connections.
  • Solve network problems in cooperation with the Infrastructure Team

Your Skills:

  • 5+ years of professional experience in a similar role
  • Knowledge of IT processes (ITIL).
  • Expert knowledge in the following areas: Active Directory, Exchange, Citrix, Backup as well as in the entire Microsoft Client environment

Your Profile:

  • University Degree in computer science or equivalent
  • Good communication skills
  • Self-driven & both solution & team-oriented
  • Willing to travel in DACH region when needed
  • Valid driving license
  • Fluent German & English (spoken & written), French is considered advantageous.

If you wish to apply, please send us your resume in Word format with some references.