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Level 1 and Level 3 PL1 Support Stamford Consultants AG

HELP

Beschreibung: Level 1 and Level 3 PL1 Support
Stadt: Schweiz
Firma: Stamford Consultants AG - Firma bewerten
Datum: 2017-10-20


Beschäftigung: bis 100% - Salär: zu verhandeln CHF - 40 Std/Woche



Arbeitsort: Schweiz

Stamford Consultants AG is a European recruitment specialist company with headquarters in Switzerland. Our international team recruits across Banking/Financial Services, Life Sciences & Information Technology professionals.

Our high level of service and responsiveness has earned us the distinction of being a preferred supplier of Contract, Permanent and Executive Search professionals for many of the world's most recognized and respected companies.

For one of our clients in the banking sector we are looking for:
Level 1 and Level 3 PL1 Support (two separate roles)

Key Responsibilities:

  • Provide code fixes for fix-on-fail
  • Drive Problem Management and deal with application stability issues/enhancements.
  • Manage communication with internal clients within the Business and other IT teams (eg Application Development, Technology Infrastructure Services)
  • Own and manage incidents through to resolution including investigating complex problems involving multiple systems and involving other IT teams as required
  • Act as a leader during major incidents - helping to engage other teams as required and driving resolution of incidents having major impact to our business
  • Act as a key stakeholder within development projects to ensure quality within software delivery and onboarding of knowledge from Application Development teams
  • Performing out-of-hours work as required within a compensated and pre-allocated shift to provide support for application deployments and support of critical batch jobs/overseas businesses

Key Requirements:

  • Experience in Level 3 support, especially with PL1
  • Work experience in IMS and DB2
  • Background in the Trading or Securities Industry
  • Unix, Sql with Domain experience






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